Our terms of service

Our terms of service govern access to our services through our platform. Please read them carefully. You accept these terms of service by using our services.

Key terms

  • .“Our website” refers to https://editorsclan.com.
  • .“Client” refers to anyone who signs up to access and use our services on the website.
  • .“Expert” is a person engaged by Editors Clan to provide services to the clients.
  • .“Order” refers to the submitted instructions by the client which includes the specific requirements and deadline.

Registration

To use our service, you will be required to register by providing specific personal details. Your account will be created based on the information you provide to us. Should any problem arise during the registration process, please contact our customer support team, available 24/7.

You agree to provide accurate, up-to-date information during the sign-up process and update such information as necessary to ensure that it remains solely accurate and up-to-date. You should not register an account on behalf of anyone other than yourself.

Ordering process

An order can be placed by completing the order form provided on the orders portal. The Order form specifies the task details and delivery time. It's your responsibility to provide exact, complete, and final information in the order form fields when filling it. You are obligated to ensure that the information given in the order is presented in a form that allows our expert to provide you with the correct services.

We reserve the right to evaluate the order details following the service payment to confirm whether the requirements were met successfully, as indicated in the instructions. Should a mismatch occur, we reserve the right to revise the order to ensure your requirements have been strictly adhered to.

Mode of payment

Payment for the service needed is required when placing an order. Our service accepts payment via PayPal. You can pay with your debit/credit card via PayPal safe payment platform. Please note that there are additional charges when using PayPal.

Refund policy

We value customer feedback and will always do our best to improve the quality of final documents (no limitation on revisions). If for any reason, a client is not completely satisfied with the work done, we can issue a partial or full refund, depending on the case at hand. All requests to cancel an order must be made in writing and submitted via email or a ticket from the orders portal.

Privacy policy

We guarantee prompt, professional services, and your information will remain private. There is a 100% satisfaction guarantee on our services. Your work will be handled with the utmost attention. Unless the law requires, we will never share your information with third parties without your explicit permission. We are also ready to sign a non-disclosure agreement if need be. Please read our privacy policy and don't hesitate to contact us in case of any clarification questions.

Dispute resolution

Please let us know if you have any concerns or queries. Our response time to such situations is guaranteed. You will get a partial or full refund if we cannot correct the problem to your satisfaction.

Accountability restrictions

We provide academic writing assistance, rewriting, editing, and proofreading services in good faith and we are committed to providing the best quality work. We strive for a perfect record of error-free documents and do everything we can to achieve that goal. Before any document is released, thorough editing and proofreading is done. Suppose you have any questions about whether or not the content or legality of your publication (such as issues of libel, slander, copyright infringement, or due credit) complies with applicable laws and regulations. We make no guarantees on the validity or legality of anything you publish.

Get in touch with us.

If you have questions regarding our Terms of service, contact us via live chat or email at support@editorsclan.com. We appreciate your attention to the terms of service and look forward to working with you.